(Some of) Our Services
At iHelp, we’re dedicated to making technology simple, accessible, and enjoyable for older adults. Whether you’re new to Apple devices or looking to expand your knowledge, our personalized, in-home support is designed to meet your unique needs. Here’s a closer look at the services we offer:
1
Device Setup & Customization
Get started with confidence.
Setting up a new Apple device can be overwhelming, but with iHelp, it doesn’t have to be. We’ll come to your home and handle everything from unboxing to full customization, ensuring your device is set up exactly the way you want it. We’ll walk you through connecting to Wi-Fi, syncing with other devices, and setting up features like email, calendars, and contacts. Whether it’s an iPhone, iPad, Mac, or Apple Watch, we’ll make sure it’s ready for you to use with ease.
2
App Tutorials & Assistance
Master the apps that matter most to you.
Apps are what make your Apple devices truly powerful, and we’re here to help you navigate them with confidence. Whether you’re interested in staying connected with family through FaceTime, organizing your photos, or discovering new apps tailored to your interests, iHelp provides clear, step-by-step guidance. We’ll show you how to download, use, and customize apps so that they enhance your daily life.
3
Photo & Print Assistance
Preserve and share your memories.
Your photos are precious, and we’ll help you organize, edit, and print them with ease. Whether you want to create digital albums, print your favorite memories, or explore creative projects like photo books and custom gifts, iHelp is here to assist. We’ll guide you through connecting your device to a printer, adjusting print settings, and making the most of your photos.
4
Troubleshooting & Ongoing Support
We’re here whenever you need us.
Technology doesn’t always work as expected, but with iHelp, you’ll never be left in the dark. We offer prompt, reliable troubleshooting to resolve any issues you encounter with your Apple devices. Whether it’s a minor glitch or a more complex problem, we’ll get things back on track quickly. And if you ever need more help, our ongoing support options ensure you have a trusted partner in technology whenever you need one.
5
Security & Privacy Protection
Stay safe and secure online.
Your security is our top priority. iHelp provides comprehensive support to ensure your devices and personal information are protected. From setting up strong passwords and managing privacy settings to recognizing and avoiding online scams, we make sure you’re safe in the digital world. We’ll also assist with secure online transactions, protecting your accounts, and ensuring your data remains private.
And much, much more...
Get in Touch
914-552-4657